Split-plane boundary
Firm operations and client session content are designed as separate planes. Session content is not used to train models. Operational metadata and security logs may still exist for limited periods.
After Heppner, a client's public search can be fair game. KovelAI is the lawyer-bought portal so they work through the firm. Privilege is not guaranteed. Not legal advice.
KovelAI is infrastructure law firms can use to supervise client research and intake. It does not create privilege, file documents, or replace counsel. KovelAI does not create attorney-client privilege. Whether any communication is privileged depends on the facts and applicable law. Attorney review required. Not legal advice. Automated filing is not available.
Firm operations and client session content are designed as separate planes. Session content is not used to train models. Operational metadata and security logs may still exist for limited periods.
A $99 triage conversation is an intake discussion. It is not legal advice, not a representation agreement, and not a privilege guarantee.
Public pages describe controls we actually operate: tenant isolation, retention settings, and attorney review. No invented customers, conversion rates, or court endorsements.
After public rulings highlighting discovery risk for client internet activity outside attorney-supervised channels, firms need controlled workflows. KovelAI provides attorney-supervised AI and search infrastructure that may be potentially privilege-sensitive when properly directed by counsel. Privilege is not determined by the product and is never guaranteed. Not legal advice.
Route client web activity through firm-supervised infrastructure designed to support privilege analysis — not to guarantee a court outcome.
Session-content retention is limited by design. Operational metadata and logs may still exist. Subpoenas can apply to records that exist.
Firms can bill for supervised access and after-hours intake. Privilege is not a product SKU and is never automatic.
KovelAI combines attorney-supervised communication infrastructure with AI-powered intake — turning your firm's front door into a revenue engine that never sleeps. Privilege is not guaranteed.
Intelligent after-hours client intake that captures, qualifies, and organizes potential matters while your team rests.
Every client interaction becomes a tracked, scored, and prioritized entry in your matter pipeline. No leads lost.
Clients search the web through your firm's infrastructure. Sessions can be billed; privilege is never automatic.
Panic calls at 2 AM become organized, retained matters by 8 AM. Your paralegal costs drop, your intake revenue rises.
Pursuing SOC 2 Type II certification. HIPAA-supportive architecture. Built to withstand judicial scrutiny on privilege claims.
Real-time dashboards showing intake conversion, after-hours capture rate, and revenue per supervised session.
Your clients access KovelAI through your firm's branded portal under firm policies and supervision.
Web searches and AI queries are routed through firm-directed infrastructure with retention controls. Privilege status is not determined by the product.
Each supervised session can generate billable entries configured by the firm. After-hours intake can convert to retained matters with attorney follow-up.
Firm-supervised infrastructure can reduce uncontrolled discovery risk. It does not guarantee attorney-client privilege or nondiscoverability. Courts decide privilege.
| Feature | Without firm-supervised tooling | With attorney-supervised KovelAI design |
|---|---|---|
| Client web searches | ⚠️ Often uncontrolled / discoverable risk | ✅ Firm-supervised channel (status not determined) |
| AI chatbot conversations | ⚠️ Consumer tools outside firm control | ✅ Attorney-directed tooling design |
| After-hours client inquiries | ❌ Lost to voicemail | ✅ Captured for firm follow-up |
| Data retention | ⚠️ Browser logs everywhere | ✅ Session-content controls + limited metadata |
| Revenue per interaction | $0 (unbilled panic calls) | Firm-configured billable sessions |
| Paralegal cost for intake | $45–$75/hour | Automated capture assist |
| Compliance posture | ❌ Ad hoc | ✅ SOC 2 Type II in pursuit; no false cert claim |
Every plan includes attorney-supervised workflow design and session-content retention controls. Privilege is not guaranteed. Not legal advice.
or save 20% with annual billing →
KovelAI does not create attorney-client privilege. Legal status is not determined by this product. Attorney review required. Not legal advice. Automated filing is not available.
AI-generated content — “AI slop” — has flooded the internet. Clients googling legal questions now receive hallucinated answers from ChatGPT, Gemini, and Perplexity. After Heppner, every one of those AI-mediated searches is potentially discoverable. Here's what that means for your practice and why supervision-first infrastructure is no longer optional.
Read the full analysis →Uncontrolled consumer search and AI can create discovery risk. Start a free trial of attorney-supervised KovelAI infrastructure — no credit card, no commitment. Privilege is not guaranteed; attorney review required. Not legal advice.